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On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.

Important Notice - Member Co-Pays

Date: 05/31/23

Important Notice about Your Benefits

The Mississippi Division of Medicaid is eliminating all Medicaid copayments for pharmacy and health care services starting May 1, 2023.

What Do You Need To Know?

We regularly review our benefits to make sure that our members are getting the best care possible. Starting May 1, 2023, all paid pharmacy claims will have a $0.00 copay.

What Do You Need To Do?

This change will occur automatically, members do not need to do anything.

If you need help or have any questions about this letter, please call us at 1-866-912-6285 (Relay 711) Monday through Friday, from 7:30am to 5:30pm CST. We care about your well-being.

Sincerely,

Magnolia Health

Pharmacy Services Department