Statement of Non-Discrimination
Magnolia Health complies with applicable Federal civil rights laws and does not
discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). Magnolia Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).
Magnolia Health:
• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats,
other formats)
• Provides free language services to those whose primary language is not English, such as:
• Qualified Interpreters
• Information written in other languages
If you need these services, contact Magnolia Health Member Services at 1-866-
912-6285, Relay 711.
If you believe that Magnolia Health has failed to provide these services or discriminated in
another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a
grievance with:
1557 Coordinator
PO Box 31384
Tampa, FL 33631
855-577-8234, Relay 711
Fax: 866-388-1769
SM_Section1557Coord@centene.com
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our 1557 Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of
Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building,
Washington, DC 20201, 1- 800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/complaints/index.html.
This notice is available on Magnolia Health’s website: https://www.magnoliahealthplan.com/members/medicaid/resources/non-discrimination-notice.html